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Customer Service Level Commitment

We value our customers and endeavour to serve them as best we can. However if you are not satisfied any of our services please raise your complaint by completing the above form. We endeavour to acknowledge you complaint with in 24 of hours of receiving your complaint.

Complaints and Appeal Procedures

We take every complaints seriously and try our best to resolve it to our customers satisfaction. However in some circumstances if we cannot achieve this, then the customer will be given the opportunity to move the services to their chosen provider.

Abuse Contact

Customers are requested to use the above form for any abuse related complaints.